Subway Slip-Up: Woman Accidentally Tips $7K and Battles Bank of America Overcharge

Subway Slip-Up: Woman Accidentally Tips $7K and Battles Bank of America Overcharge

  • 22.11.2023 11:55

"A $7,000 Oops: Georgia Woman Accidentally Tips Fortune at Subway, Battles Bank of America for Refund"

Vera Conner's routine lunch order at Subway took an unexpected turn when she unintentionally left a staggering $7,000 tip on a $7 sandwich, sparking a month-long battle with Bank of America for a refund. Conner, who had ordered her usual "Supreme Meats" sub, found herself facing a jaw-dropping total after mistakenly typing a tip of $7,105.44 when attempting to pay the $7.54 bill.

According to Conner, a glitch occurred on the checkout kiosk while she was entering her phone number for Subway loyalty points, transforming the end of her phone number into an accidental tip. Stunned by the astronomical charge, she recounted, "I could have gone to Italy and got the sandwich."

Despite Conner's efforts, including contacting Bank of America, reaching out to the Subway outpost in College Park, and even appearing in person for assistance, the Subway manager suggested the bank handle the chargeback process. Frustrated by the lack of resolution, Conner questioned why her bank did not find a $7,000 charge at Subway suspicious.

Initially denied by Bank of America, Conner persisted in her efforts, resubmitting her claim. Finally, on Monday, she received a "temporary credit." The ordeal has led Conner to reconsider using loyalty programs, emphasizing the unexpected challenges that can arise from seemingly routine transactions.

Bank of America, in response, stated, “We asked Subway to refund the money to the client, and we’re pleased they have agreed to do so.” Subway representatives have yet to comment on the incident.

In the aftermath of Vera Conner's inadvertent $7,000 tip fiasco at Subway, the month-long struggle for a refund has finally reached a resolution. Conner's routine lunch order turned into a financial rollercoaster, highlighting the potential pitfalls of digital transactions. Her battle with Bank of America, initially met with denial, ultimately resulted in a "temporary credit" issued on Monday.

The incident serves as a cautionary tale, shedding light on the challenges that can arise even in mundane daily transactions. Conner's questioning of why a $7,000 charge at Subway didn't trigger suspicion underscores the intricacies of financial oversight.

As the dust settles, Conner's decision to reconsider loyalty programs emphasizes the broader impact of such unexpected financial mishaps. The collaborative efforts between Bank of America and Subway to resolve the issue signify a resolution to a unique and perplexing situation, leaving Conner with a tale to share and a lesson learned in the ever-evolving landscape of digital payments.